Last Updated: [20.8.2026]

The Alexandria International Dental Congress (AIDC), organized by the Faculty of Dentistry, Alexandria University, Egypt, respects your privacy and is committed to protecting the personal information you provide when using the official congress website, aidconline.net.

This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you.

By using aidconline.net, registering for the congress, purchasing a workshop, booking accommodation, or using any other service provided through the website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

The website and congress are operated for the Alexandria International Dental Congress, organized by:

Faculty of Dentistry, Alexandria University
Alexandria, Egypt.

For the purposes of this Privacy Policy, the terms “AIDC,” “the Congress,” “we,” “us,” and “our” refer to the Alexandria International Dental Congress and the relevant organizing entity.

2. Information We Collect

Depending on the services you use, we may collect personal information including:

Registration Information

• Full name

• Email address

• Telephone/mobile number

• Country and city

• Professional title or occupation

• Dental or medical specialty

• Affiliation, institution, or organization

• Registration category

• Congress and workshop selections

Accommodation Information

Where accommodation booking is available through the website, we may collect information necessary to process the booking, such as:

• Guest name

• Contact information

• Check-in and check-out dates

• Room type

• Number of guests

• Booking details

Exhibition and Sponsorship Information

For exhibitors and sponsors, we may collect information such as:

• Name

• Company or organization name

• Job title

• Email address

• Telephone number

• Billing and booking information

• Exhibition or sponsorship requirements

Payment Information

Payments made through the website may be processed through Paymob.

We may receive information necessary to identify and reconcile a transaction, such as payment status, transaction reference, amount, and related booking information.

We do not intend to store complete credit or debit card numbers, CVV codes, or other full payment card credentials on the congress website.

Payment information is processed through the applicable payment service provider according to its own security practices and policies.

3. How We Use Your Information

We may use the information we collect to:

• Process and manage congress registrations.

• Process workshop registrations.

• Process accommodation bookings.

• Manage exhibition and sponsorship arrangements.

• Process and verify payments.

• Confirm registrations and bookings.

• Communicate with participants regarding the congress.

• Provide important updates regarding schedules, workshops, venues, and registration.

• Manage attendance.

• Issue certificates of attendance or participation.

• Respond to enquiries and requests.

• Process cancellation and refund requests.

• Maintain accurate congress records.

• Prevent fraudulent or unauthorized transactions.

• Operate, maintain, and improve the website.

• Comply with applicable legal, administrative, and institutional requirements.

We will not use your personal information for purposes unrelated to the congress unless permitted by applicable law or you have provided appropriate consent.

4. Communication

When you register for the congress or use our services, we may contact you using the information you provide.

These communications may include:

• Registration confirmations

• Payment confirmations

• Workshop information

• Accommodation information

• Certificate-related information

• Important congress announcements

• Changes to schedules or venues

• Responses to your enquiries

• Information necessary to administer your participation

Some communications are necessary for the administration of your registration and cannot be treated as optional promotional communications.

5. Payment Processing

Online payments may be processed through Paymob, a third-party payment service provider.

When you make a payment, certain information may be transmitted to Paymob as necessary to process and verify the transaction.

The processing of payment information by Paymob may be subject to Paymob’s own terms, conditions, and privacy practices.

The Congress does not request or intentionally store complete payment card credentials on its website.

6. Sharing of Personal Information

We may share personal information with third parties where reasonably necessary to provide the services associated with your congress participation.

These parties may include:

• Payment service providers such as Paymob.

• Hotels or accommodation providers when accommodation is booked through the congress.

• Service providers assisting with congress registration, administration, technology, communication, or certificate management.

• Relevant congress partners or service providers where necessary to provide a service you have requested.

• Governmental, regulatory, judicial, or law-enforcement authorities where required by applicable law.

We do not sell your personal information for monetary consideration.

Where personal information is shared with service providers, we seek to limit the information shared to what is reasonably necessary for the relevant service.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should also take appropriate steps to protect your own information, including keeping registration credentials and other sensitive information confidential.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete and administer congress registrations and services.

• Maintain attendance and certificate records.

• Process financial transactions, refunds, and related records.

• Respond to enquiries.

• Fulfill administrative and institutional requirements.

• Comply with applicable legal or regulatory obligations.

• Resolve disputes or enforce applicable agreements.

When personal information is no longer required for these purposes, it may be securely deleted, anonymized, or otherwise disposed of in accordance with applicable requirements.

9. Cookies and Similar Technologies

The website may use cookies and similar technologies to:

• Enable essential website functionality.

• Maintain user sessions.

• Remember certain preferences.

• Improve website performance.

• Understand how visitors use the website.

• Help maintain website security.

Some cookies may be provided by third-party services used by the website.

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the website.

10. Third-Party Services and Websites

The website may contain links to or integrations with third-party websites and services, including payment providers, accommodation providers, social media platforms, or other external services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policies of any third-party service before providing personal information to that service.

11. Children’s Privacy

The congress website is intended primarily for professional and adult participants.

We do not knowingly collect personal information from children for purposes unrelated to the services provided by the congress.

If you believe that a child has provided personal information to us inappropriately, please contact us so that the information can be reviewed and, where appropriate, removed.

12. Your Rights and Choices

Subject to applicable laws and regulations, you may have rights concerning your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of personal information where applicable.

• Ask questions about how your information is being used.

• Withdraw consent where processing is based on consent, subject to applicable limitations.

• Request information about the parties with whom your information may be shared where applicable.

Requests should be submitted using the contact information provided below.

We may need to verify your identity before processing certain requests.

13. Accuracy of Information

You are responsible for ensuring that the information you provide during registration or when using the website is accurate and up to date.

In particular, participants should ensure that their name and professional information are entered correctly, as this information may be used for registration records and certificates.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the congress, website, services, technology, or applicable legal requirements.

Any updated version will be published on this page and will include a revised “Last Updated” date.

We encourage users to review this Privacy Policy periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Email: info@aidconline.net

Alexandria International Dental Congress (AIDC)
Faculty of Dentistry, Alexandria University
Alexandria, Egypt

Website: aidconline.net